Terms of Service
Last Updated: July 17, 2025
1. Acceptance of Terms
By accessing or using CrushSnap ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
CrushSnap is an AI-powered character chat platform that allows users to interact with virtual characters through text-based conversations. The Service includes both free and premium features, with premium subscriptions offering enhanced functionality and additional content.
3. User Accounts
Account Creation
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
Account Security
You are responsible for safeguarding the password and for maintaining the confidentiality of your account. You agree not to disclose your password to any third party and to notify us immediately if you believe your account has been compromised.
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Harass, abuse, or harm others or advocate such actions
- Transmit or upload malicious software or code
- Attempt to gain unauthorized access to the Service or other users' accounts
- Use the Service for any commercial purpose without our written consent
- Create content that is illegal, harmful, threatening, or objectionable
- Impersonate any person or entity or misrepresent your identity
- Interfere with or disrupt the Service or servers
5. Content and Intellectual Property
User Content
You retain ownership of content you create through the Service. However, by using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content solely for the purpose of providing and improving the Service.
Our Content
The Service and its original content, features, and functionality are and will remain the exclusive property of CrushSnap and its licensors. The Service is protected by copyright, trademark, and other laws.
6. Premium Subscriptions and Payments
Subscription Terms
Premium subscriptions are billed on a recurring monthly basis. By subscribing, you authorize us to charge your payment method for the subscription fee and any applicable taxes. Subscriptions will automatically renew unless cancelled before the renewal date.
Cancellation
You may cancel your subscription at any time through your account settings or by contacting support. Cancellation will take effect at the end of your current billing period, and you will retain access to premium features until that time.
Refunds
All payments are non-refundable except as required by law. We may, at our sole discretion, provide refunds in exceptional circumstances.
7. AI Content and Interactions
You acknowledge and understand that:
- AI characters are fictional and their responses are generated by artificial intelligence
- AI responses may not always be accurate or appropriate
- You should not rely on AI characters for professional advice or critical decisions
- We are not responsible for the content of AI-generated responses
- You use AI interactions at your own risk and discretion
8. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.
9. Disclaimers and Limitation of Liability
Service Disclaimer
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the Service, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability
In no event shall CrushSnap be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of your use of the Service.
10. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.
11. Age Restrictions
The Service is intended for users who are at least 18 years old. By using the Service, you represent and warrant that you are at least 18 years of age. If you are under 18, you may not use the Service.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice before any new terms take effect. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be interpreted and governed by the laws of the jurisdiction in which COOLTOWI SOFTWARE operates, without regard to conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at:
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced by a valid, enforceable provision that most closely matches the intent of the original provision.